Shipping policy

Shipping Policy – Stickerogy.com

At Stickerogy.com, we are committed to ensuring that your orders are processed efficiently and delivered safely to your doorstep. Please read our Shipping Policy carefully to understand how we handle order dispatch, delivery, and logistics.

1. Order Processing & Dispatch

We work with reliable third-party logistics providers (“Logistic Partners”) to manage the delivery of your orders.

  • Order Dispatch Time: Orders are usually dispatched within 7–10 business days after confirmation. Most orders are delivered within 5 to 10 working days

  • Once shipped, tracking information will be shared with you via your registered email or mobile number.

  • In certain cases, we may handle deliveries internally without involving third-party partners.

2. Serviceable Locations

We deliver across most regions of India .

  • If your shipping address is in an unserviceable area, you will be notified during checkout, and the order may be canceled.

3. Shipping Information

To ensure smooth delivery, customers must provide:

  • Full name and contact details

  • Complete and accurate address (including landmarks if applicable)

  • Specific delivery instructions (if any)

We are not responsible for delivery failures caused by incorrect or incomplete shipping information.

4. Delivery Attempts & Cancellations

  • Our logistics partners will attempt delivery as per their standard practices.

  • If delivery fails after multiple attempts due to non-availability, the order may be canceled.

  • In such cases, shipping charges will be deducted from any applicable refund.

5. Possible Delivery Delays

Although we aim for timely delivery, orders may be delayed due to:

  • Logistics network issues

  • Natural calamities (floods, earthquakes, etc.)

  • Political unrest, strikes, or public holidays

  • Other unforeseen circumstances

We will make reasonable efforts to keep you informed, but we cannot be held liable for delays.

6. Delivery Agent Conduct

While we associate with professional logistics teams, we are not liable for the behavior or actions of delivery agents, including:

  • Delays

  • Wrong deliveries

  • Package tampering

  • Rude or unprofessional conduct

Disputes with delivery personnel must be addressed directly with the logistic provider.

7. Order Tracking

  • Once dispatched, you will receive a tracking ID to monitor your shipment.

  • Please note: tracking updates may be delayed due to syncing issues or backend delays.

8. Shipping Charges

Shipping costs vary depending on:

  • Order value

  • Delivery location

  • Shipping method

These charges will be shown at checkout. Shipping fees are non-refundable in cases of order returns or cancellations.

9. Return Shipments

  • Approved returns will be collected through our reverse logistics partners.

  • The return shipping cost will be borne by the customer unless otherwise specified.

10. Cash on Delivery (COD)

  • A ₹50 COD fee applies to all Cash on Delivery orders.

  • For orders below ₹499, a ₹50 cash collection fee will also apply.

  • COD orders require confirmation via phone or email before dispatch.

  • Unconfirmed orders may be automatically canceled.

11. Contact Us

For any questions related to shipping or delivery, reach out to us:

📧 Email: Stickerogy@gmail.com
📞 Phone: +91 7087469691
📍 Address: 1121/9, Mehnga Ram Street, Surgapuri, Kotkapura, Faridkot, Punjab – 151204